We work very hard to accommodate appointment schedules for our patients.Appointments can be made by calling our office during regular business hours as indicated on our website at ___-___-____ — choose option _. For our established patients, you can also log in to our Secure Patient Portal and send an appointment request, and someone will contact you to schedule your visit.
For all appointments, our telephone operators will collect, update and verify information needed in order for us to see you and provide for your health care needs. It is important to have your insurance card available when calling, as this information is needed when scheduling your appointment. This allows our insurance department to verify benefits before your visit.
New patients need to arrive 30 minutes ahead of their scheduled appointment times for the completion of necessary paperwork. New patient and annual patient forms are located under the Forms section of our website to give patients an opportunity to have required forms completed before their visit.
Established patients need to arrive 15 minutes prior to their scheduled appointment to allow adequate time for completion of required forms and update any demographic information.
For all patients who are more than thirty minutes late for their appointment and have not called to let us know, you will either be asked to reschedule your appointment or you will be worked in at the end of the appointment schedule so as not to delay other patients scheduled appointments.
Due to the nature of our practice, Dr. Andrews can be called out during clinic hours to deliver a baby or for any other emergency. When this does occur, we will do everything possible to work you in with our Nurse Practitioner to be seen. You may also choose to wait for Dr. Andrews if possible or choose to re-schedule for another time.
We understand at times that daily schedules are hard to manage, and if you feel you will not be able to make your appointment please be courteous and call our office to reschedule within 24 hours to allow us to schedule another patient in your place. Patients who routinely miss appointments may be discharged from the practice.